Goodwill Industries of Southern Arizona

Goodwill of Southern Arizona logoHow does this company exemplify the concept of “reducing”? 

Every day, Goodwill of Southern Arizona accepts thousands of donations of clothing, furniture, toys, electronics, accessories, housewares and more. We take those donations and we find a new life for them. Through our retail stores, items that people are discarding because they no longer find them useful are being placed in the hands of new owners who want them and need them. This process reduces the amount of “stuff” going into the landfill. It reduces waste and it reduces cost. By selling donated items, we divert more than 19 million tons of material from the landfill each year and generate funding for our trainings, services, and employment programs.

How does this company exemplify the concept of “reusing”?

In this same way we exemplify “reusing” as we are the conduits for encouraging people to reuse what might have otherwise been discarded to the landfill. We allow a person to reuse items instead of purchasing new, which also reduces the amount of money they spend.

Additionally, anything that is not sold is reused to the greatest extent of our ability through our recycling process (please see next question).

What is this company’s recycling policy and practice?

Goodwill’s recycling policy and practices are extensive. Donated items are processed and remain in the store for four weeks. Donated collectibles are sold online at Any unsold items go from our retail stores to our Outlet where items are sold by the pound. If the item doesn’t sell at the Outlet, it’s sent to auction, and then on to our salvage and recycling center. This five step process keeps more than 20 million tons of material out of the landfill each year.

We also fully recycle electronics though a partnership with Dell ReConnect and, each of our locations has an on-site recycling program where aluminum, glass, paper, cardboard, and other items are sorted and recycled daily.

How is this company engaging and informing consumers and employees about the 3 “Rs” and other sustainable practices?

Through our marketing efforts, Goodwill recruits consumers to participate in our reducing, reusing, and recycling practices. We are constantly soliciting donations throughout southern Arizona. Additionally, we remind shoppers that their purchases are making a difference in our community through our customer service practices, signage, in-store radio, website, social media, and other channels and partnerships, further encouraging them to reduce by donating and reuse by shopping.

We also regularly recommend ways in which a person could reuse items from our stores with tutorials pinned on our Pinterest boards and other social media. We try to position items in our stores to make it easier for customers to see the ways in which items can be reused.

What else would you like us to know about this company?

We are passionate about recycling. Not only do we believe it is the right thing to do for our community, but we have also found ways to profit from our salvage and recycling practices so that we can sift out every last recyclable item and leave as little as possible for the landfill. We have an entire department dedicated to this program.

The funds we raise from these practices are used to support our mission to provide training, services, and jobs for people with barriers to employment.